GEPCO Online Management Information System MIS

Gujranwala Electric Power Company ( GEPCO) is integrated with an advanced and powerful system called Management Information System( MIS). This system centralized the data and is helpful in operations and other matters like employee management, pensions schemes, leaves, customer services, and billing information. Key features of GEPCO MIS are listed below.

Enter your Username and password to log into the GEPCO MIS portal.

GEPCO MIS
  • Centralized Data Management
  • Real-Time Monitoring
  • Enhanced Bill Check Online System
  • Accurate Data
  • Customer Service Integration
  • Strong and Stable Communication
  • Customer Satisfaction
  • Data Collection
  • Data Processing

Centralized Data Management: MIS centralized the data of all services like electricity bill checks, unit consumption, and payment details. It allows users and employees to access information quickly and get instant information.GEPCO enhancing its core MIS system for smooth and better service.

Real-Time Monitoring: The GEPCO MIS system allows for monitoring of the real-time supply and demand of electricity. It shows the actual load on the grid and helps the employees control the load on the grid during peak hours. If it seems that the load is beyond the capacity it alarms and GEPCO staff manage it by load shedding.

Enhanced Bill Check Online System: The MIS system automated the billing process and ensured that each consumer received their bill accurately and within the due date. It enhanced the efficiency and accuracy of the online bill check system. GEPCO reduces the errors in the billing system through this system.

Accurate Data: By using the MIS system, GEPCO collects accurate data and can make well-informed decisions about electricity distribution and efficiently manage resources.

Customer Service Integration: This system linked customers to the GEPCO services. Customers can connect with the bill-checking facility, and receive notification about load shedding and outages seamlessly. Customers can avail of multiple services through the MIS system.

Strong & Stable Communication: Through this MIS system GEPCO directly communicates with customers and sends vital notifications and bill information via SMS. GEPCO sends bill amounts, due dates, and meter readings by SMS to customers with the help of MIS.

Customer Satisfaction: With the help of MIS, GEPCO provides a user-friendly portal and customer-attractive features. The system ensures customer satisfaction while providing the services to consumers.

Data Collection: The management information system ( MIS) gathers information from a range of sources such as smart meters, billing systems, and customer service interactions.

Data Processing: The gathered data is carefully processed and assessed to make accurate decisions regarding electricity usage, outage, demand, and supply.

GEPCO MIS Portal

MIS Access for Customers

  • Go to the official GEPCO online MIS website.
  • From the menu bar, click on “Employee Corner.”
  • Choose the “MIS System” option.
  • You will now be directed to the MIS system page.
  • Enter your username and password to log into your account.

MIS Access for Employees

  • Employees should first access the staff portal.
  • Log in using their username and password.
  • They can generate reports and complete daily tasks online.
  • The portal also allows them to check inventory status and receive outage alerts.

GEPCO Operational team, HR team, Billing team, Admin team, and Technical team can use MIS according to their queries.

GEPCO MIS APP

The GEPCO MIS app makes it easy to use the portal. It allows you to easily pay your electricity bills, view your billing history, quickly handle complaints, and access fast customer support.

With this app, you can also manage your connections effortlessly and ensure timely bill payments to avoid disconnection due to nonpayment.

Conclusion

The GEPCO MIS is a highly efficient system that enhances the customer experience. It securely stores all user data and credentials, helping to protect the company from fraud.

FAQ’s

GEPCO’s Management Information System (MIS) is an advanced and centralized platform that helps manage data related to employee services, pensions, leaves, customer service, and billing information.

Some key features include centralized data management, real-time monitoring, enhanced online bill checking, accurate data collection, customer service integration, and strong communication with customers.

The system automates the billing process, ensuring that consumers receive accurate bills on time, and reducing errors in the billing system.

Customers can access the system by visiting the official GEPCO MIS website, clicking on the “Employee Corner,” selecting the “MIS System” option, and logging in with their username and password.

Customers can check their bills, monitor their unit consumption, get payment details, receive notifications about load shedding, and use various other services through the system

The GEPCO MIS app allows customers to pay bills, check billing history, manage complaints, and access customer support quickly and easily. It also helps users manage their connections and avoid service interruptions due to nonpayment.